Service Coordinator

  • Job Reference: 36671
  • Date Posted: 31 May 2018
  • Recruiter: Stafflex
  • Location: Huddersfield, West Yorkshire
  • Salary: £19,999 to £20,000
  • Sector: Office
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Click here to watch our short video explaining the role.

Service Coordinator

- Huddersfield
- £20,000 per annum
- Full time
- Site parking
- No weekends

Do you perform well in a high pressured environment?

Are you capable of handling customer queries in a timely and efficient manner?

Or even looking for a career change and are wondering if your current skills are transferable?

We are currently recruiting a Service Coordinator to join a well established
engineering company based in Huddersfield.

Key responsibilities:
- Provide admin support to the contracts manager
- Deal with service enquiry calls speedily and effectively
- Book scheduled service work and sales order processing
- Handle customer complaints and facilitate questions
- Investigate recording errors and correct as appropriate
- Allocate engineers and liaise with other coordinators
- Liaise with customers receiving and processing their orders
- Keep customers informed of status of job to resolve enquiries
- Management and application of service database
- Coordinate customer requirements to other departments within
the business.