Technical Team Leader

  • Job Reference: 36231
  • Date Posted: 5 January 2018
  • Recruiter: Stafflex
  • Location: Brighouse, West Yorkshire
  • Salary: £25,000 to £32,000
  • Bonus/Benefits: Health package, staff parties, pension
  • Sector: Administration, Call Centre / Customer Service, I.T. & Communications
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Technical Team Leader - Brighouse - £25k - £32k DOE

We have an exciting opportunity available for an experienced manager within an IT consultancy. Due to employee progression, this role has been created within the technical department managing all 1st, 2nd and 3rd line support personnel.

As a Technical Team Leader you will be responsible for -

  • Managing a department of 6 employees
  • Creating KPI's, SLA's and analysing figures and reports
  • Run 121 meetings with individuals to discuss performances
  • Directing the team to improve efficiency
  • Troubleshoot major problems
  • Occasional on site visits when required
  • Helping staff members with scripts and logging calls
  • General support for team members

In return for developing the business and supporting the team, you can expect the following benefits:

  • Great salary up to £32k
  • A busy working environment
  • X2 staff parties - not just your average!
  • Health package
  • Pension

Please apply TODAY! Interviews can be arranged ASAP for the right individuals!